At BDG we can provide GoldMine support in a variety of ways:

BDG can offer GoldMine support at several levels from basic Web Form/E-mail and Phone support right through to full helpdesk support.  We can provide support remotely using NetViewer or provide on site visits.

BDG Remote Support with NetViewer Click the 'NetViewer Download' link below to download the NetViewer remote support file.  Save this to your desktop and then run the file, this will ask for a Session Number which BDG can provide to get connected.  If your Firewall is blocking the downloading of Executable files then click here to download a zipped version of the same file.    BDG Support: Net Viewer Download

Reporting a Support Issue to BDG

To report a support issue to BDG please click the link below and fill out an on line support form

The BDG Web Support Form

Click the link below to read the BDG Support document, this details GoldMine support as provided by BDG and the best way to use it.

GoldMine Software Support document

If you would like to know more about the GoldMine or IT site support that BDG can provide then either E-mail or call us for further details.