News & Useful Information

GoldMine Standard Edition Discontinued (April 2007)
  
We have news from FrontRange that the GoldMine Standard Edition (dBase) is to be phased out at the end of this month (April 2007).  BDG will of course still support all versions of GoldMine for the foreseeable future.
   
Letter from Michael McCloskey, CEO FrontRange Solutions, Inc

Over the past couple of years FrontRange embarked upon an aggressive GoldMine product strategy to add additional functionality to our current offerings as well as bring new products to market. Our strategy was formulated to insure that we continue to provide our current customers with added value, as well as to provide new products on a modern architecture that will take our customers well into the future.

As you may know, we were recently featured by Microsoft as the only CRM Product in their Vista Launch. This is a tribute both to our brand in the market as well as our outstanding product capabilities.

We have recently announced two new products to the marketplace, GoldMine Premium and GoldMine Enterprise. The two new products represent hundreds of man years of development, and are our most significant new products in several years.

Our first new product, GoldMine Premium, is based upon the same architecture as GoldMine Standard Edition and GoldMine Corporate edition, and includes a New user interface, a customer service module, and new workflow and features. GoldMine Premium is well suited for existing customers familiar with GoldMine, but is looking to add customer service and new features. GoldMine Premium also is well suited for new customers that require both sales automation and customer service capabilities.

Our second new product, GoldMine Enterprise Edition, is based on our new architecture and utilizes .net technology from Microsoft. It is based on a service-oriented architecture, is very flexible allowing you to add and modify unlimited fields, forms and relationships, and also has the same ease of use and robust feature set core to the GoldMine philosophy. With advanced workflow, as well as sales, marketing and service capabilities, GoldMine Enterprise is ideal for existing customers seeking an integrated product set as well as new customers with more robust product requirements.

With our new products coming to market, we have decided to consolidate our offerings to GoldMine Corporate Edition, GoldMine Premium, and GoldMine Enterprise. This will allow us to dedicate our efforts and focus our development team on more rapidly building new capabilities for the market.

GoldMine Standard Edition customers are welcome to stay on their existing product, or may choose to upgrade to GoldMine Corporate Edition, GoldMine Premium Edition, or GoldMine Enterprise. We will not be offering GoldMine Standard Edition for sale beyond April 30, 2007 but we will continue to support the product through April 30, 2008.


Technical Notification for all iGoldMine customers (March 2007)

Please be advised that Windows Update SP2 for Windows 2003, released on 3/15/2007, is incompatible with iHEAT and/or iGoldMine for Windows on Windows 2003.  This incompatibility only affects the iHEAT and/or iGoldMine Server and does not impact the Client machines.


Incompatibility Issues with GoldMine and Internet Explorer 7.0 (October 2006)
  
Internet Explorer 7.0 was released by Microsoft on 19th October 2006 as a optional update but please be aware that Microsoft will begin downloading Internet Explorer 7 via Windows Automatic Updates staring 1 November 2006!
 
This version of Internet Explorer has known incompatibilities with all 6.x and 5.x versions of GoldMine; however GoldMine Corporate Edition 7.0 is not affected. Known issues with IE 7 and earlier versions of GoldMine include:
  
   HTML toolbar buttons disappear from the GM email composition window
   Email font sizes are shrunk
   Warning errors displayed for script errors when launching MyGoldMine (simply an annoyance - not a crash)
 
FrontRange have released a patch for this issue for the latest versions of GoldMine which can be applied using GoldMine Net-Update.
Until then, we would recommend against installing Internet Explorer 7 unless your organization is using GoldMine Corporate Edition 7.0. Short term solutions to this issue include:
 
If you are using an older version of GoldMine and wish to prevent Internet Explorer 7 from being deployed automatically please click the link below to , please read the following Microsoft article:
  
http://www.microsoft.com/technet/updatemanagement/windowsupdate/ie7announcement.mspx
 
If you require advice or help with resolving this issue please click here to contact us.
 

  

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